Most frequent questions and answers. If you still have one, you are welcome to reach out via email or our live chat during office hours Monday – Friday from 08h00 – 17h00. Saturdays from 08h00 – 13h00.

The units are built within a warehouse; they are individual lockable units. Depending on the building we use anything from bricks and mortar walls, steel warehousing frames, or customised wooden walls.

Absolutely, the units are secure.

  • We have 24hr surveillance with ADT Security.
  • We are fully alarmed.
  • CCTV cameras are strategically placed throughout the building so that movement can be accurately monitored by office staff.
  • Electric fencing surrounds the perimeter of our facility.
  • We have controlled access as units are only accessible by the store holder and can only be accessed during office hours

You will need to complete the Securistore rental agreement, which explains our terms and conditions for storage. A deposit will have to be paid to secure your unit.

We do not know the value of your goods and therefore cannot insure your goods. Your householder’s policy will cover your goods in our facility, but you must advise your insurer of any change of location.

Securistore recommends Wine Cellar – Fine Wine Merchants and Cellarers –  for specialised wine storage. Wine is sensitive to temperature change (as well as light, heat and humidity) so Wine Cellar’s temperature-controlled cellars in Observatory provide ideal conditions for long or short-term wine storage.

Yes we do; an appointment can be arranged. We have a removal service which is quoted separately from your storage.

Yes we do.

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You can pay via debit order, EFT or YOCO

Monday – Friday from 08h00 – 17h00.

Saturdays from 08h00 – 13h00.

What is the procedure to secure storage?

Pay your deposit or your monthly rental payments via YOCO